Utilities
Utilities
Heat, electricity, water, and gas are considered utilities. Before renting, ask the landlord which utility costs you must pay. Make arrangements with utility companies as soon as possible. Waiting until you arrive when many other students are also moving into the area may leave you waiting for services.
- Arrange to have services begin on the date you move in (or the day before, if the apartment is vacant).
- Tell each utility company that you are a new tenant so that you will not be held responsible for the outstanding bills of the previous tenant. Sometimes utility companies want to verify with your rental agent or landlord that you are the new tenant. Clarification at the start can save you potential problems, like having your utility service shut off because the previous tenant did not pay their bill.
- In this climate, heating costs tend to be very high. Depending on the size of your unit, the setting of your thermostat, the age of your building, and the quality of your building’s insulation, you could end up paying several hundred dollars a month in utility costs. Visit the U.S. Department of Energy to learn about energy efficiency.
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Electricity
- Eversource 800-592-2000
- National Grid 800-323-3223
Gas Heating
- Eversource 800-592-2000
- National Grid 800-233-5325
Oil Heating
- In an oil-heated unit, the incoming tenant often will pay the outgoing tenant for the amount of oil remaining in the tank.
- Find out the name of the previous tenant’s oil supplier.
- Consider joining an oil-buying cooperative to get a discount on heating oil.
- The price of oil is in constant flux, so get the latest information from the sources below.
- Low-income residents can apply for financial assistance with their heating bills.
Oil-buying cooperatives
Green Energy Consumers Alliance
(617) 397-5199
Department of Energy Resources (DOER)
800-351-0077
Assistance for heating bills
Cable
- Xfinity Comcast 603-657-5832
- RCN 800-746-4726
High Speed Internet
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- Xfinity Comcast 603-657-5832
- RCN 800-746-4726
- fios by Verizon
- DIRECTV
- DIRECTV en español
- DISH Network
- Starry Internet
- Viasat Internet
Local Phone Service
New and Current Customers for Landline
Long Distance Phone Service
- AT&T 800-MOVE-ATT (800-668-3288)
- Basic Talk 866-548-2228
- RCN 800-746-4726
- Verizon 800-VERIZON (800-837-4966)
- Allconnect 866-684-7629 (en español)